What to Know Before Bringing Your Car To The Repair Shop

Whether it’s due to an accident or a malfunction, the longer you own your car, the better chance you have that it will need repairs at some point. Because repairs can be costly and will impact the performance of your car, it’s crucial that the process is handled correctly.


To help your next mechanic visit go smoothly, here are some things to be aware of before getting your car repaired.

Don’t Get Pushed into Using a Repair Shop

If the repairs you need to be done on your car are due to an accident, you’re probably handling this through your insurance company. Often, insurance companies will recommend certain repair shops or have “preferred” auto mechanics. In the end, however, it is your choice who performs the repairs, and your insurance company cannot legally insist you go to a particular place.

Certifications Matter

When selecting your auto mechanic, check up on their certifications and licenses. Requirements will vary state by state, but it’s necessary to only deal in a shop that is up to date on their licenses. A shop that carries non-essential certifications on top of required permissions is usually a sign of quality.

Read Reviews

Looking into previous customer experience can provide helpful knowledge and insight into the reliability and quality of a mechanic you are considering. A quick internet search can usually pull up customer reviews on a business. Be sure to read both positive and negative experiences so you can make an informed decision. The mechanic you’re considering may also have references upon request.

Experience is Important

Don’t forget to ask the auto shop you’re considering if they have experience working on the make and model of your car and if they have ease of access to the parts necessary. Inexperience in working with certain cars can spell disaster for your repair job.

Always Get it in Writing

Once you’ve settled on a repair shop, be sure to get a written or printed quote with all specific details and costs for your records and reference. This step can be important down the line as sometimes necessary repairs can change once the job has begun, and it helps to have something to reference as changes are made.

Ask Why

Don’t be scared to ask your mechanic why they are recommending certain repairs, especially if you weren’t expecting them. Asking this question can save you time and money if the repair isn’t something necessary or required to the optimal functioning of your car. Discussing the repairs your mechanic states are needed can also open up to other possibilities that may be better for your situation and finances.

Second Opinions

While you may be dealing with a very reputable auto shop, it’s a good idea to get a second opinion on what your car requires, especially if you are looking at a larger or more costly job. Bringing in a second pair of eyes will give a fresh perspective and potentially identify problems differently or bring about different resolutions to your problem.

Warranty Coverage

Warranty availability and options will vary from place to place, however often there will be some amount of coverage available for the parts and service you received to repair your vehicle. Be sure to obtain a copy of any warranties provided for future use if necessary, and so you can familiarize yourself with the technicalities of the coverage.

Trust Your Gut

When repairs are stated as complete, if something doesn’t seem right, trust your instinct. It’s better that you ask questions or for something to be double checked than to drive off in an unsafe car. If you are unsure as to the workmanship of the mechanic, don’t hesitate to get a second opinion.

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